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Shopping & Checkout Info
Do you ship internationally?
Can I buy a sold-out item?
What if an item goes on sale, can I get ...
Where can I make a purchase offline?
Do you have a look-book or catalog of yo...
How do I contact Stubbs & Wootton cl...
How do I check my order status?
How do I cancel or change my order?
Why haven't I received my order or ...
How do I look up my order number?
Product & Sizing Information
How do I find my size?
What is Bespoke?
What materials does Stubbs & Wootton...
How do I order a narrow shoe?
How do I care for my slippers?
Payment & Gift Certificates
Do you have gift certificates?
Can I pay with Paypal?
How does the currency conversion work fo...
Why was my card declined?
What currency is used on the website?
Shipping & Delivery
How much is shipping?
Can I track my shipment?
When will my order arrive?
How do I avoid customs & duties?
What are my shipping options?
Returns & Exchanges
What is your return policy?
Can I exchange an item at the retail sto...
What if something I requested for an exc...
How to do a return?
How do I check on my return status?
User Account Information
How do I view my order history in my Stu...
What happens if I forget my password?
How do I open a Stubbs & Wootton use...
What should I do if the site says I don&...
How do I update the personal information...
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